The link between billing and customer relations
We generate intelligence for companies' billing and collection processes, integrating customer relationship strategies and sales opportunities.
See how we can help your company
Financial Customer
Experience Management
We generate intelligence for companies' billing and collection flows
- Integration of: billing, sales, customer service, collections and marketing
- More than 20 years of experience with billing and collection technology
- Automated validation of 100% of data, with customizable rules for each business
- Hyper-personalization: in content, marketing campaigns and omnichannel strategy
Manage and automate the financial data journey with technology and intelligence
The :hyperstream is the link that connects the billing and relationship journeys, making your customers bill more, reduce operating costs, increase end-customer engagement and create new sales opportunities.
Input and Mapping
Stage where the :hcp platform receives the financial data, either through integration or via API consumption, mapping the information and business rules for validation. The information is then prepared for use in the next stage, data transformation.
Transformation and Hyperpersonalization
Once the data has been entered and mapped, the process begins of creating communication models and layouts for the different channels, email, SMS, WhatsApp, print, etc., as well as creating personalized campaigns using data from :hyperstream and/or segmentations and other CRM platforms.
Delivery and Recovery
This is the stage where the process of delivering communications to the different types of channels begins, interpreting the communication ruler, as well as collecting customer behavioral data for new campaigns or retrieving duplicates from call centers.
Eliminate errors in the data journey
Don't let one wrong piece of information get in the way of your entire financial journey.
Hyper-personalized communication
Create a unique and hyper-personalized multichannel experience for each customer.
hyperstream offers technology and intelligence for billing and collection flows, delivering more customer relationships, billing and new sales opportunities for companies.
Smart billing and collection journeys
40 mi
of consumers impacted
10 Bi
of validated data
1 Bi
of triggered multichannel communications
25 million
customer migrations to digital channels
Fale com a equipe :hiperstream
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